Privacy Policy

Last Updated: January 2025

At Knowledge Tree Academic Coaching (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

• Name (parent/guardian and student)
• Email address
• Phone number
• Student grade level
• Information about your child’s educational needs and challenges
• Any other information you voluntarily provide to us

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This information is used to improve our website and services.

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and fulfill your requests
• To schedule and coordinate tutoring or coaching sessions
• To provide personalized educational services to your child
• To communicate with you about our services, including updates and special offers
• To improve our website and services
• To maintain records of our business relationship
• To comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With Your Consent: We may disclose your information for any purpose with your consent
• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email service providers, scheduling software)
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Protection of Rights: We may disclose your information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Children’s Privacy

Our services are designed for parents and guardians to arrange educational services for their children. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child under 13 without proper consent, please contact us immediately.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Cookies and Tracking

Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Email Communications

If you provide us with your email address, you may receive emails from us regarding your inquiry, scheduled sessions, or updates about our services. You can opt out of promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

This privacy policy was created to comply with applicable privacy laws and regulations. It is designed to be transparent about our data practices and to protect your privacy rights.